Samsung TV Cloning Instructions
Edward Soares
Systems Engineer
Guest satisfaction starts with a properly operating TV; one that does not land them on an inoperable channel or with a loud volume from a previous guest. Cloning TVs in a hospitality environment allows us to set baseline parameters to ensure that the same settings are deployed to each TV for a consistent, seamless experience. This will help ensure guest satisfaction for each stay. The instructions below will teach how to create a clone file and use it on subsequent TVs throughout each property.
Important Settings
*Consult the TV or manufacture’s manual to reference the installer menu settings pertinent to that TV
Volume
*ROOMNET typically recommends setting the volume between 12-14
- Find a comfortable volume
- Approve with manager
- Set accordingly for TV settings when building a clone file
HDMI CEC is known as Simplink on LG TV
*ROOMNET typically recommends disabling this setting
- If this setting is not turned off, turning off the TV will also turn off the Apple TV
- Creates poor guest experience and false maintenance requests
Channel Lock
*ROOMNET typically locks the TV to the HDMI input of the Apple TV
- When a new guest turns on the TV, it is always on the Apple TV input
Channel Inputs
*ROOMNET typically turns off all channel inputs
- This minimizes the ability of guests to plug in foreign devices
USB Cloning
Cloning TV to USB
This process copies stored menu settings from the TV to a USB device.
- Power the TV on and insert a blank USB drive into the USB port on the TV
- Enter the Hotel Option menu by pressing Mute-1-1-9-Select
- Navigate to the Clone TV to USB and press Select on the remote
- When the message Clone TV to USB is displayed, press Select on the remote
- Once completed, remove the USB drive from the TV
Cloning USB to TV
This section will cover copying the clone file from the USB to the TV.
- Turn the TV off and insert the USB drive into the port on the TV
- Turn the TV on
- Enter the Hotel Option menu by pressing Mute-1-1-9-Select
- Navigate to the Clone USB to TV option and press Select on the remote
- Once the message Clone USB to TV is displayed, press Select on the remote
- The file name should be T-KTM2UABCB
- Once the process is completed, remove the USB drive from the TV