Apps installed to the demo devices will be consistent with a core collection of apps and where possible, popular apps in the region.

Internal applications will be updated as they are cleared for release. Updating of these applications is automatic and should happen within 30 minutes of an AppleTV being connected to a network.

Pre-installed apps should provide a good example of popular apps, this is a constantly changing list and will be review approximately once a quarter. However, trends can change quickly and feedback is always welcome if you would like an app to be considered for addition or removal please raise this during the development catchup calls.

The core configuration is used for all demo Apple TVs it is split into two areas. The Enterprise configuration and the VPP configuration. Enterprise configuration contains the latest versions of the internal ROOMNET and Hudini apps, all apps should load complete demo content.

Current Included Apps:

Live TV – configured to load the ROOMNET demo channel list

Hudini demo (When content is completed)

HAL-ELH

Cleardown – This will not wipe the device, allowing for a full demo without having to rebuild the Apple TV

The Third app row is designated for regional apps, these are apps relevant to the locale the device will be used in for a demonstration. The types of apps used will typically be catchup servcies.

Five applications should be used.

There may be challenges in acquiring apps that are region locked, as we will need a VPP account that is registered in a region able to access the region-locked apps. This can typically be overcome by working with a local partner and linking their VPP account to our MDM.

If it is not possible to access the required apps this row can be omitted or apps for a different region can be used, please consider if the apps will work in the region if doing this.

Apps that require the Siri remote or additional peripheral such as games will not be added to the demo content. This is primarily due to the Siri remote not being available for guest rooms. 

PLEASE NOTE: Apple TVs will not be released without a completed signed loan form
*If a demo device is required please send a request to support@roomnet.com*

Provide the following:

Customer Name
Customer location
Length of loan

Please also issue a loan form and add the completed for to the support ticket. No demo equipment will be issued without this form being provided.

When the request is received, the stock will be checked. If we do not have any Apple TVs in stock they will need to be ordered in, this may extend the turnaround time. You will be informed if this is the case.

Your ticket will be responded to within one working day. Excluding procurement issues, it will take no longer than one week to ship a demo device

Prerequisites

DEP enrolled Apple TV(s)
DEP account used is linked to ROOMNET MDM

Checklist

Apple TV enrolled to DEP
Apple TV Enrolled to ROOMNET MDM
Apple TV Assigned to correct demo device group on MDM
Device added to Glyde (Required if using specific 
Serial number logged
Loan form issued and returned signed.
Loan form sent to support@roomnet.com to be logged

Adding Devices to Configuration
Device groups have been created for common regions, if an additional region is required, please ask.

The Device Group Hierarchy is:

ROOMNET
DEMO
DEMO-REGION Intended for ROOMNET staff devcies
DEMO-REGION-EXTERNAL Intended for non ROOOMNET staff

Demo ATVs should be assigned to the correct regional group and if being issued to people or organizations outside of ROOMNET they should be assigned to the EXTERNAL version of the region to ensure consistent layout management.

Checks Before Shipping

Wipe the ATV and check all demo apps are installed.
Pair Siri remote (if in use) and check battery level
LIVE TV app should load the Generic live TV demo and play demo channel content
Hudini App should load demo content and display a room number and guest name
HAL app should load and play demo content.