LG TV Clone Settings
Standard Values

Orion Doty

Orion Doty

Chief Technology Officer

LG TV Clone Settings

Published December 28, 2020

Hospitality TVs have special settings that lock the TV into specific configurations.  The idea is to allow guests to use the TV within a set of parameters but then return the TV to a normal state once a new guests arrive and use the TV.  Things like default power on volume level or the channel or input of the TV when first powering on.   These options are set within a special installer menu that is only accessible if you have the correct remote and the proper installer code.

Please consider that everything from accessing the installer menu to the setting codes are subject to change based on a variety of factors.   The most important is ensuring you are familiar with the documentation and settings for the correct model TV.   For LG the documentation is not in the typical user manual but in a separate guide called the ‘Commercial Mode Setup Guide’ for the specific model you will be working with.

This article will cover the most common settings for commercial LG TVs ROOMNET work with at the time of this writing but may be updated as newer models and setting normals are established. 

 

Accessing the Installer Menu

 

With an LG branded commercial IR remote power on the TV and press menu key repeatedly until menu stays on screen (usually about 15 presses).

With the remote keypad enter 9876 and press ok. (Note this may vary by model)

Then scroll to each setting code using up and down navigation button on the remote. 

Adjust settings using left and right navigation button.

When done press ok.

Notes:

Some LG models contain a bug that will turn off the Apple TV via CEC when the TV is turned off even if CEC is disabled. To resolve this, toggle the SimpLink setting to 1 and exit the installer menu.  Return to the installer menu and toggle the SimpLink setting back to 0.

To reset to factory defaults: Go to installer option 117 Enter 413 and press Enter, if it asks for a password type 0413.

Standard Values 

Below assumes we are starting from factory values.  

Set 004 to 0

START CHANNEL
If active, this function allows you to determine the initial Major Start Channel number when the TV is turned ON. This feature is useful for an in-house information channel, since the TV would always select that channel when it is turned ON. If set to 255, the last channel tuned before the TV was turned OFF will be the channel tuned when the TV is turned ON again.

0 = Aux
1–125 = Major CH #
126 = Map to Major CH 3
127 = Map to Major CH 4 255 = Last Channel

Set 007 to 5

Start Volume
This function allows the Installer to determine the initial volume level setting when the TV is turned ON. This feature is useful for an in-house information channel, since the TV will always select that volume level when it is turned ON. The range of values is 0 to 63, 255. If set to 255, the last volume level before the TV was turned OFF will be the current volume level when the TV is turned ON again.

Note: This may vary greatly by model hotel and room layout.

Set 009 to 40

Maximum Volume
This function determines the maximum volume level allowable with the Volume (VOL) Up/Down control. In this way, for example, some- one cannot set the volume level high enough to disturb others. The value range is 0 to 63, with 63 as the default, which gives the user the full range of volume control, if item 008 MIN VOLUME is set to 0. It is recommended to set the same value on every TV. The maximum volume level cannot have a value setting lower than the minimum volume level (described above).

Note: To best determine this range at the maximum volume a high peak scene (like an action scene) should not be able to be audible from an adjacent hotel room.

Set 035 to 1

Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI 1 input.

Set 039 to 1

Set to 1 to enable display panel rear Aux (AV) input. Set to 0 to disable display panel rear Aux (AV) input.

Note: This may differ from hotel to hotel, if Aux is not needed or expected to be used by the guest or an external panel the preference is to set to 0.

Set 041 to 0 or 1 (IMPORTANT)

Simplink is LG’s vision of CEC. Set to 0 to disable the SIMPLINK feature. Set to 1 to enable SIMPLINK functionality without enabling remote control access to the SIMPLINK Menu. Set to 2 to enable both SIMPLINK function- ality and SIMPLINK Menu access, though note that the Speaker menu option will be inaccessible/grayed out. Set to 3 to enable all aspects of SIMPLINK feature and SIMPLINK Menu. If a home theater device is connected to the TV, users can select either the TV or HT (home theater) speaker.

Note (IMPORTANT): Newer Installs (beyond 2020) will likely set this feature to 1 (enabled). Retrofits & Older TV systems will typically want to use custom Apple TV IR Remotes and set this feature to 0 (disabled). It is imperative to determine the correct setting with the project engineer.

Set 046 to 3

Start Aux Source
Sets the starting Aux source. When turned ON, the TV will tune to starting Aux source if item 004 STRT CHANNEL is set to 0.
1 = AV
3 = HDMI 1
5 = HDMI 2
255 = Last Aux

Note: This assumes we want to start with the Apple TV and the Apple TV is connected on HDMI 1

Set 053 to 1

Set to 1 to disable the TV’s native Channel-Time display when a custom channel label/channel information will be provided by the MPI command. Set to 0 to enable the TV’s native Channel-Time display.

Set 91 to 2

HDMI2 ENABLE
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI 2 input.

Set 96 to 2

Selects default aspect ratio at power up:
0 = Set By Program 1 = 4:3
3 = Just Scan 4 = Zoom
2 = 16:9 (default)

Set 106 to 0

Set to 1 to retain previous aspect ratio with power off. Set to 0 to retain default aspect ratio with power off. See item 096 DEF. ASP. RATIO above.