Chief Technology Officer
LG TV Clone Settings
Hospitality TVs have special settings that lock the TV into specific configurations. The idea is to allow guests to use the TV within a set of parameters but then return the TV to a normal state once a new guests arrive and use the TV. Things like default power on volume level or the channel or input of the TV when first powering on. These options are set within a special installer menu that is only accessible if you have the correct remote and the proper installer code.
Please consider that everything from accessing the installer menu to the setting codes are subject to change based on a variety of factors. The most important is ensuring you are familiar with the documentation and settings for the correct model TV. For LG the documentation is not in the typical user manual but in a separate guide called the ‘Commercial Mode Setup Guide’ for the specific model you will be working with.
This article will cover the most common settings for commercial LG TVs ROOMNET work with at the time of this writing but may be updated as newer models and setting normals are established.
Below assumes we are starting from factory values.
Set 004 to 0
If active, this function allows you to determine the initial Major Start Channel number when the TV is turned ON. This feature is useful for an in-house information channel, since the TV would always select that channel when it is turned ON. If set to 255, the last channel tuned before the TV was turned OFF will be the channel tuned when the TV is turned ON again.
0 = Aux
1–125 = Major CH #
126 = Map to Major CH 3
127 = Map to Major CH 4 255 = Last Channel
Set 007 to 5
This function allows the Installer to determine the initial volume level setting when the TV is turned ON. This feature is useful for an in-house information channel, since the TV will always select that volume level when it is turned ON. The range of values is 0 to 63, 255. If set to 255, the last volume level before the TV was turned OFF will be the current volume level when the TV is turned ON again.
Note: This may vary greatly by model hotel and room layout.
Set 009 to 40
This function determines the maximum volume level allowable with the Volume (VOL) Up/Down control. In this way, for example, some- one cannot set the volume level high enough to disturb others. The value range is 0 to 63, with 63 as the default, which gives the user the full range of volume control, if item 008 MIN VOLUME is set to 0. It is recommended to set the same value on every TV. The maximum volume level cannot have a value setting lower than the minimum volume level (described above).
Note: To best determine this range at the maximum volume a high peak scene (like an action scene) should not be able to be audible from an adjacent hotel room.
Set 035 to 1
Set 039 to 1
Note: This may differ from hotel to hotel, if Aux is not needed or expected to be used by the guest or an external panel the preference is to set to 0.
Set 041 to 0 or 1 (IMPORTANT)
Note (IMPORTANT): Newer Installs (beyond 2020) will likely set this feature to 1 (enabled). Retrofits & Older TV systems will typically want to use custom Apple TV IR Remotes and set this feature to 0 (disabled). It is imperative to determine the correct setting with the project engineer.
Set 046 to 3
Sets the starting Aux source. When turned ON, the TV will tune to starting Aux source if item 004 STRT CHANNEL is set to 0.
1 = AV
3 = HDMI 1
5 = HDMI 2
255 = Last Aux
Note: This assumes we want to start with the Apple TV and the Apple TV is connected on HDMI 1
Set 053 to 1
Set 91 to 2
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI 2 input.
Set 96 to 2
0 = Set By Program 1 = 4:3
3 = Just Scan 4 = Zoom
2 = 16:9 (default)